returns

Our guarantee

Lyndi J Australia strives to ensure you are satisfied. We want you to enjoy your purchase and continue shopping with us. 

If something isn't right, let us know. We will send you another colour, a new size or an entirely different style. Email us your questions.

 

Hassle Free Returns

Wrong size or not quite what you wanted? No problem we offer 30 day returns PLUS FREE POSTAGE on the item if you are exchanging it (Australia only). 
We are also happy to provide a refund if you would like to return your purchase.

Easy returns
  • Return your items for refund or exchange within 30 days of receipt of parcel
  • include a copy of your invoice or quote your invoice number when returning the item
  • we are happy to provide an exchange, gift voucher, or a refund, for any purchase made via our Lyndi J Australia online store
  • the items must be unused and have all original tags still attached and be in a re-sellable condition
  • Refunds are generally processed with one business day, however bank processing times vary and may take up to a week to show up in your account. You will receive email notification when your return as been processed or exchange items shipped. 
  • Customers will be responsible for all postage and handling charges on returns. We will pay the return postage when sending an exchange back to you. 

How to return goods

Please include details of what you would like as an exchange; or if you would like a refund,  this will help speed up the return/exchange process :) 

Mail to:

 

Lyndi J Australia

PO Box 1038

Canning Bridge

Applecross WA 6153